By purchasing a ticket to the Amsterdam Tea Festival 2026, you agree to the following terms and conditions related to cancellations, exchanges, and refunds.
The event takes place on Saturday, January 31, 2026.
You have the following options if you are no longer able to attend (before the refund deadline):
Tickets are refundable only if the request is made on or before November 2, 2025 (90 calendar days before the event date). Refunds requested after this date will not be processed, regardless of the reason.
Please send an email to: [email protected]
Include the following information:
All eligible refunds will be issued to the original payment method. Credit vouchers for Moychay Amsterdam will be sent via email.
In accordance with Article 6:230p sub e of the Dutch Civil Code, the standard 14-day EU right of withdrawal does not apply to leisure services (such as festivals and cultural events) that are tied to a specific date.
“The right of withdrawal does not apply to the provision of services related to leisure activities, if the contract provides for a specific date or period of performance.”
Therefore, organizers are legally permitted to set their own refund policies for dated events.
No refunds or credit requests will be accepted after November 2, 2025, including in cases of illness, travel disruptions, or personal schedule changes. By purchasing a ticket, you agree to these conditions.
The Amsterdam Tea Festival 2026 is organized by MOYCHAY NEDERLAND B.V., a company registered in the Netherlands.
Chamber of Commerce (KvK) Number: 76687449
If you have questions about the policy or would like to submit a request, please email us at [email protected].