Amsterdam Tea Festival 2026 is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). Below, we explain how we collect, use, store, and protect your data, as well as your rights.

1. Who Are We?

Amsterdam Tea Festival is the organizer of the event held at Het Sieraad, Amsterdam. For questions about data protection, you can contact us at [email protected].

2. What Data Do We Collect?

We collect the following data:

• Ticket Buyers: Name, email address, and payment information (processed via our ticket partner Pretix and payment providers like Mollie and PayPal).
• Newsletter Subscribers: Email address (processed via Formcarry).
• Participants (vendors, workshop hosts): Name, contact details, and business information you provide via email.
• Website Users: Anonymized data via Google Analytics (if you consent to cookies) to analyze website usage.

3. How Do We Use Your Data?

Your data is used for:

• Processing ticket orders and sending e-tickets.
• Communication about the event, such as updates and reminders.
• Sending our newsletter (if you have subscribed).
• Organizing collaborations with vendors and workshop hosts.
• Improving our website and services through anonymized analysis.

4. Legal Basis for Data Processing

We process your data based on: - Consent (e.g., for the newsletter or cookies). - Performance of a Contract (e.g., ticket sales). - Legitimate Interest (e.g., website analysis or event organization).

5. How Long Do We Store Your Data?

- Ticket and payment data: Stored in accordance with legal obligations (7 years for tax purposes in the Netherlands). - Newsletter data: Until you unsubscribe. - Participant data: During the collaboration period and thereafter in accordance with legal obligations. - Analytics data: Anonymized and stored for a maximum of 14 months.

6. Data Sharing

We share your data only with: - Pretix: Our ticket partner, which operates in compliance with GDPR. See their privacy policy. - Mollie and PayPal: For payment processing (see their privacy policies: Mollie, PayPal). - Formcarry: For newsletter sign-ups (see privacy policy). - Third parties if required by law (e.g., tax authorities).

7. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Access: Request insight into your data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion of your data (where legally possible).
• Restriction: Limit the processing of your data.
• Data Portability: Receive your data in a structured format.
• Objection: Object to certain processing activities.
• Withdrawal of Consent: Withdraw your consent (e.g., for the newsletter) at any time.

Send requests to [email protected]. We will respond within 30 days.

8. Cookies

Our website uses cookies for: - Necessary Cookies: For website functionality (e.g., Pretix ticket shop). - Analytical Cookies: Anonymized analysis via Google Analytics (if you consent). Consent is requested via a cookie banner on your first visit.

9. Security

We implement appropriate technical and organizational measures, such as SSL encryption for our website and secure processing by Pretix, Mollie, and PayPal.

10. Complaints

If you are dissatisfied with how we process your data, you can file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl) or contact us.

11. Changes to This Policy

This privacy policy may be updated. The latest version is always available on this page. Last updated: June 10, 2025.

For questions about this policy, contact us at [email protected].